Cognigy

Generative and conversational AI powered customer service agents for your bus...

Generative and conversational AI powered customer service agents for your business. Get a demo or try free now!

Best for: What's next

Last verified: 2026-02-17

Visit CognigySee alternatives Pricing

Freemiumchatbot ai-agent

Overview

Deliver fast, personalized, and exceptional service your customers demand and deserve.

Key features

NiCE Cognigy positioned as a Leader in the SP...
NiCE Cognigy Launches AI Ops Center, Ensuring...
NiCE Closes Acquisition of Cognigy, Transform...
The QKS Group SPARK Matrix™ provides competitive analysis & ranking of the leading Conversationa...
New AI command center delivers real-time control, visibility, and assurance to keep enterprise AI Ag...
Acquisition of Cognigy further accelerates NiCE’s AI roadmap while immediately presenting Cognigy’s ...
Free tier available to get started with Cognigy

Cognigy pricing

Freemium

Cognigy offers freemium pricing. Visit the official website for the most up-to-date pricing details.

View pricingPricing verified Feb 2026

What you can do with Cognigy

✓Automate routine tasks
✓Improve workflow efficiency
✓Generate content and insights
✓Get started free and upgrade as your needs grow

Pros and cons

Pros

Cognigy saves time on routine tasks
Easy to get started with
Cognigy offers a free plan to get started
Well-suited for what's next

Cons

May require a paid plan for full features
AI outputs may need human review
Cognigy is currently limited to web platform only

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Frequently asked questions

What is Cognigy?

Cognigy is generative and conversational AI powered customer service agents for your business. Get a demo or try free now!. It falls under the chatbot and ai-agent categories of AI tools.

Is Cognigy free to use?

Yes, Cognigy offers a free plan with limited features. Paid plans unlock additional capabilities and higher usage limits.

How much does Cognigy cost?

Cognigy offers the following plans: Free: $0. Prices may change, so visit the official website for the most current pricing.

What are the best Cognigy alternatives?

There are several alternatives to Cognigy in the chatbot space. Check our Cognigy alternatives page for a detailed comparison of similar tools with features, pricing, and user reviews.

What is Cognigy best for?

Cognigy is best for what's next. It excels in the chatbot, ai-agent categories.

User Reviews

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Sources & Verification

Last verified: 2026-02-17

Official website(accessed 2026-02-17)

Data collected from official sources. Verify on the tool's website for the latest information.

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Visit the official website to get started.

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Last updated: 2026-02-17. Affiliate disclosure