Kustomer

With Kustomer, deliver faster, richer experiences to your customers with omni...

With Kustomer, deliver faster, richer experiences to your customers with omnichannel messaging, a unified customer view, and AI-powered automations.

Best for: Teams and professionals looking to leverage AI for better results

Last verified: 2026-02-17

Visit KustomerSee alternatives Pricing

⚡ API🌐 Web

Freemiumchatbot business

Overview

Unified data. Unified intelligence. CX transformed by Kustomer. Turn every question into insights and the next steps to act on with Data Explorer. Increase the capacity of your team by 30% with an AI assistant for every rep.

Key features

Success Stories
See how HexClad uses Kustomer to drive customer loyalty and satisfaction for their cookware brand through personalized service.
Kin Insurance wanted a more unified communication system and customer CRM, and they found the perfect enterprise-level solution in Kustomer.
Kustomer offers aI-powered automation and intelligence
Intuitive user interface in Kustomer
API access for custom integrations
Multi-format output support
Kustomer provides a developer API for custom integrations
Free tier available to get started with Kustomer

Kustomer pricing

Freemium

Kustomer offers freemium pricing. Visit the official website for the most up-to-date pricing details.

View pricingPricing verified Feb 2026

What you can do with Kustomer

✓Automate routine tasks
✓Improve workflow efficiency
✓Use Kustomer to generate content and insights
✓Integrate Kustomer via API into existing workflows
✓Get started free and upgrade as your needs grow

Pros and cons

Pros

Kustomer saves time on routine tasks
Easy to get started with
Kustomer offers a free plan to get started

Cons

May require a paid plan for full features
AI outputs may need human review
Higher-tier plans can be expensive for small teams

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Frequently asked questions

What is Kustomer?

Kustomer is with Kustomer, deliver faster, richer experiences to your customers with omnichannel messaging, a unified customer view, and AI-powered automations. It falls under the chatbot and business categories of AI tools.

Is Kustomer free to use?

Yes, Kustomer offers a free plan with limited features. Paid plans unlock additional capabilities and higher usage limits.

How much does Kustomer cost?

Kustomer offers the following plans: Free: $0, Plan 1: $89 (annual), Plan 2: $139 (annual), Plan 3: $0.60 (monthly). Prices may change, so visit the official website for the most current pricing.

What are the best Kustomer alternatives?

There are several alternatives to Kustomer in the chatbot space. Check our Kustomer alternatives page for a detailed comparison of similar tools with features, pricing, and user reviews.

What platforms does Kustomer support?

Kustomer is available on API, Web. This makes it accessible across different devices and workflows.