LivePerson
AI-powered chatbot tool
LivePerson's Conversational AI platform helps brands engage with connected experiences and personalization at scale for high-value results.
Best for: Businesses needing customer support automation
Last verified: 2026-02-17
Overview
Get started with the leading predictable conversational AI platform to design, simulate, and validate AI agent and human agent conversations — so customers can get the answers they need faster. LivePerson turns conversations into outcomes. Our platform powers AI orchestration across voice and digital — delivering 60% cost savings. Bring your own LLM. Skip the rip-and-replace. Launch faster, win bigger. Unlike general technology providers, LivePerson is laser-focused on customer experience, helping enterprises drive meaningful, measurable change in their customer engagement strategies.
Key features
- Conversational CloudDeliver personalized digital experiences with an AI platform that identifies customer intent
- IntegrationsUnlock more data and deliver increased flexibility and impact for your organization with our catalog of integrations
- Resource Library
- Customer Stories
- Analyst & Market Reports
- Investor Relations
- Request for Proposal
LivePerson pricing
LivePerson offers subscription pricing. Visit the official website for the most up-to-date pricing details.
What you can do with LivePerson
- ✓Use LivePerson to automate customer support inquiries
- ✓Qualify leads and capture contact information
- ✓Provide 24/7 instant responses to FAQs
- ✓Use LivePerson to onboard new users with guided conversations
Pros and cons
Pros
- LivePerson handles multiple conversations simultaneously
- Provides 24/7 customer support without staffing costs
- Improves response times and customer satisfaction
- Well-suited for businesses needing customer support automation
Cons
- Requires initial setup and training with domain data
- May struggle with complex or nuanced queries
- LivePerson does not offer a free plan
Best LivePerson alternatives
Frequently asked questions
What is LivePerson?
LivePerson is livePerson's Conversational AI platform helps brands engage with connected experiences and personalization at scale for high-value results. It falls under the Chatbot category of AI tools.
Is LivePerson free to use?
LivePerson is a paid tool. Visit the official LivePerson website for current pricing information and available plans.
How much does LivePerson cost?
LivePerson uses a paid pricing model. Visit the official website for detailed pricing information and current plan options.
What are the best LivePerson alternatives?
There are several alternatives to LivePerson in the Chatbot space. Check our LivePerson alternatives page for a detailed comparison of similar tools with features, pricing, and user reviews.
What is LivePerson best for?
LivePerson is best for businesses needing customer support automation. It excels in the Chatbot category.
User Reviews
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Sources & Verification
Last verified: 2026-02-17
- Official website(accessed 2026-02-17)
- Pricing page(accessed 2026-02-17)
Data collected from official sources. Verify on the tool's website for the latest information.
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Ready to try LivePerson?
Visit the official website to get started.
Visit LivePersonLast updated: 2026-02-17. Affiliate disclosure